Reviews

Dr. Susan gave me the most thorough eye exam I have ever had! Everyone was very nice and welcoming.​​​​​​​

I just moved out here with my son, and it’s been a really hard time for us—his father recently passed away, and so did mine. My son’s glasses had broken, and he really needed them for school. I called ahead with no appointment, and the woman on the phone was so kind and told me to come in so they could see what they could do. When we got there, I met Hannah. She was so welcoming and such a sweetheart. She had no idea what we’ve been going through, but she ended up buying a new frame for my son so he could have his glasses. I honestly haven’t caught a break in a while, and this meant more to me than I can explain. It felt like a blessing in a moment we really needed it. I haven’t cried happy tears in a long time. Thank you so much for your kindness and for making my son so happy—he said, “THEY LOOK SO COOL.” I truly pray you’re always blessed. 💛

I can see now!!! Thank you for your thoroughness, professionalism and service. Plus, my video game aiming has improved dramatically. Oh, and it's also helped my work and helped me to read. Kudos. But the video gaming is the best part.

Dr Semmler is a caring and trustworthy person. He helped my friend on his day off! He would have spent the weekend in the ER without the expertise of them and he was kind enough to meet him at his office. Where in the US would you get that service? 5 stars!!

Came to Hot Springs Village on vacation for the kid's spring break. I forgot to bring a backup pair of contact lenses and happened to lose one. The nice folks at Eyecare Specialties had a trial of the exact one I needed on hand and had it ready for me to pick up immediately. They really helped save my vacation. Thanks Eyecare Specialties!

My husband and I have been going to Dr. Michael Semmler and at times when Dr. Mike was not available, his wife Susan, for almost 15 years. Being of the mature generation, our eyes are very important to us and constantly changing. I struggle daily with Chronic Migraine Disease which has also affected my vision. There are certain options for my prescription glasses only available through their office that I have added that help with environmental Migraine triggers. They are a one stop shop which is so convenient for us. Whether it’s an old persons eye emergency or eyeglasses quick fix, they are always there and ready to help us with a smile. Even our glasses are almost always ready within a week. I love this Eyecare group for many reasons. I trust these doctors with my eyes. Dr. Mike Semmler will answer all of your questions in detail. If you are having a specific problem, he will explain that in a way you can understand. If they can’t help you with an eye issue above their expertise, they will send you to someone who can. I have referred many friends to them. If you are having an eye emergency they will get you in as soon as possible. ***Best of all, the staff is always friendly, welcoming, sensitive to my needs, and listen. They are happy to be there. It is obvious when a team is in a good work environment. The personality of the Boss, reflects on the team and vice versa. The docs and team alike are like a family. If you go here and had a bad day, then something bad happened to someone in this office that affected this entire team and it was unintentionally projected on to you. The other more plausible reason would be if you walked in the door with a bad Attitude and projected that on everyone there. Give them a second chance. This is a warm caring group of people. They are my go to for my Eyes!​​​​​​​